Kebson St Charles - Software Developer & ML Professional

About Me

My name is Kebson St Charles, and I currently work in Application Support. I hold a Bachelor of Science in Computer Science and a Master of Science in Data Analytics. In addition, I am completing an AI/ML Bootcamp at Caltech to further expand my expertise in this growing field.

When I'm not working, I enjoy watching sports—mostly football—as well as reading and watching manga and anime. I'm passionate about learning anything and everything. As a people person, I love engaging with others, but I also enjoy my quiet time. Being the youngest boy in a big family has taught me the value of hard work, and it's what drives me to where I am today.

I was born in the Bahamas and moved to Florida at the age of 11. Right after high school, I joined the military, serving 3 years in active duty and 5 years in the reserves. My time in the military began just days before 9/11. After my service, I worked for TSA Homeland Security for a few years before transitioning into the IT field, where I found my passion in Application Support. I love everything about the computer field, from gathering data to presenting it to stakeholders.

I've worked with immersive technologies throughout my journey and can't wait to see what the future holds. Application Support has been the perfect anchor for me, allowing me to explain my passion for technology to others while continuing to grow in the ever-evolving tech world.

Technical Skills

Programming Languages

Python 95%

SQL 90%

JavaScript 85%

R 80%

HTML/CSS 85%

Machine Learning & AI

TensorFlow
Predictive Modeling
Natural Language Processing (NLP)
ChatGPT/OpenAI Integration
Claude AI
Azure AI Services
Conversational AI Development

Data Visualization

Power BI
Microsoft SSRS
Data Dashboard Creation
Statistical Visualization
Interactive Reporting

Developer Tools

VS Code
Cursor AI
Git Version Control
Visual Studio
Azure Data Studio

Platforms & Cloud

Microsoft Azure
AWS
Accela
Cloud Databases
Azure Copilot

Other Technical Skills

Document Automation
Data Pipelines
Process Automation
Statistical Modeling
Database Optimization

Professional Experience

Software Engineer II

City of Weston, FL | September 2024 - Present

Modified Accela front-end UI using HTML/CSS, improving user experience and aligning branding across departments.
Built and maintained custom JavaScript solutions for Accela to support advanced workflow features.
Utilized Cursor AI and Claude AI to enhance code generation, debugging, and feature prototyping.
Wrote complex SQL scripts and SSRS reports using Azure Data Studio and Visual Studio.
Led the integration of Azure Copilot and Azure AI services to enhance data processing and automation across departments.
Conducted data preparation, cleansing, and transformation in Azure for reporting and machine learning workflows.

Python Developer | Data Science & AI Solutions (Freelance)

August 2024 - Present

Built conversational bots using OpenAI API, achieving 85%+ user satisfaction.
Developed NLP tools to analyze user feedback, guiding product improvements.
Created ML models that cut application workflow times by 25%.
Used Cursor AI for refactoring codebases and speeding up development cycles.
Built scalable pipelines with Pandas, NumPy, Scikit-learn, and implemented document classification using computer vision.

Application Support Specialist

City of Weston, FL | May 2021 - September 2024

Deployed machine learning models that improved permit processing efficiency by 35% and predicted future volumes with 90% accuracy.
Automated financial workflows, reducing manual data entry time by 40% and increasing data reliability.
Developed SQL pipelines for Power BI dashboards that improved transparency and cross-department insights.
Created cloud-optimized database systems enhancing query speed by 60%.
Leveraged OpenAI and Claude AI for content summarization, dynamic chatbot development, and knowledge extraction.

Immersive Analyst

Nova Southeastern University, Davie, FL | December 2018 - December 2020

Incorporated AI, AR, and AWS Alexa technologies into education platforms to increase engagement and accessibility.
Led IT projects that aligned academic research goals with advanced technology solutions, focusing on gathering data-driven requirements.
Developed tools to analyze educational outcomes and track student performance with precision.
Designed Alexa Skills in Unity to offer voice-activated assistance for educational resources, improving usability.

Team Lead Support Specialist

Miami Dolphins, Miami, FL | August 2016 - December 2020

Trained staff in IT processes and best practices to improve daily operations.
Handled IT support requests and maintained hardware inventory.
Quickly escalated and resolved technical issues, ensuring minimal downtime.
Oversaw regular software updates to maintain smooth system performance.

Education

California Institute of Technology

Bootcamp in AI/ML

Focus areas: Machine Learning algorithms, Neural Networks, AI Applications Development

Southern New Hampshire University

Master of Science, Data Analytics

Research focus: Predictive modeling and data-driven decision making processes

Nova Southeastern University

Bachelor of Science, Computer Science

Specialized in software development and database systems

Military & Service Background

United States Army

November 2001 - November 2004

Tanker Armor Crewman

Operated and maintained tanks and other armored vehicles to ensure readiness.
Participated in tactical operations and training to maintain mission preparedness.
Worked closely with team members to achieve strategic objectives in the field.

United States Army Reserve

December 2004 - August 2009

Human Resources Specialist

Maintained accurate personnel records and handled administrative tasks for service members.
Improved HR support systems by coordinating communications between units.
Organized personnel assignments and evaluations to support workforce planning.

Department of Homeland Security

November 2010 - June 2014

Transportation Security Officer

Screened passengers, baggage, and cargo to meet federal safety standards.
Operated screening equipment to identify and address potential security threats.
Followed strict protocols to maintain safety and compliance in secure areas.